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Managing Cancellation and No-Show Fees
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Managing Credit Card Holds, No-Show, and Late Cancellation Fees
Step 1: Check for a Credit Card on File When Booking
Step 2: Save the Guest’s Credit Card Details
Step 3: Mark a No-Show or Late Cancellation
Step 4: Review the Automatically Generated Fee
Step 5: Waive the Cancellation or No-Show Fee (If Applicable)
Step 6: Charge the Stored Card for the Fee (Alternative Option)