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Tiered Loyalty Upgrade and Downgrade Settings
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Managing Upgrade and Downgrade Checks for Tiered Loyalty Programs
Step 1: Review the Sample Tier Configuration
Step 2: Choose What Triggers the Downgrade Check
Step 3: Configure Downgrade Trigger for First Enrolled / Last Downgraded Tier
Step 4: Use Current Tier as the Downgrade Trigger
Step 5: Define Which Tier the Guest Is Downgraded To
Step 6: Configure Special Downgrade Exceptions and Point Expiry
Step 7: Set Enrollment Criteria for the Loyalty Program
Step 8: Configure the Upgrade Qualification Period
Step 9: Use Enrollment Qualification Period for Upgrades (Option 1)
Step 10: Use Latest of Enrollment Period and Current Tier Enrollment Date (Option 2)
Step 11: Use Loyalty Program Anniversary Date (Option 3)
